- Lead
Management:
- Lead
Management Involves The Process Of Capturing, Tracking, And Nurturing
Potential Customers (leads) Through The Sales Funnel.
- In
The Context Of A Travel Business, Lead Management Could Include capturing Leads From Website Inquiries, Social Media, Or Other Channels, And Then
Tracking And Following Up With Them To Convert Them Into Bookings.
- Booking
CRM (Customer Relationship Management):
- A
Booking CRM System Is Designed Specifically For Managing Customer
Interactions And Bookings Within The Travel Industry.
- It
Enables Businesses To Organize Customer Data, Track Bookings, Manage
Communications, And Provide Personalized Services To Enhance The Customer
Experience.
- Markup
Management:
- Markup
Management Refers To The Ability To Add A Markup Or Margin To The Cost Of
Travel Services When Selling Them To Customers.
- It
Allows Travel Businesses To Set Their Own Prices, Adjust Margins Based On
Market Conditions, And Maximize Profits While Remaining Competitive.
- Role
Based Access:
- Role-based
Access Control (RBAC) Is A Method Of Restricting System Access To
Authorized Users Based On Their Roles Within An Organization.
- In
The Context Of A Travel API Integration Platform, Role-based Access
Ensures That Employees Only Have Access To The Features And Data Relevant
To Their Roles, Improving Security And Data Privacy.
- Online/Offline
Booking:
- This
Feature Emphasizes The Flexibility Of The Platform To Support Both Online
And Offline Booking Methods.
- Online
Booking Allows Customers To Make Reservations Directly Through The
Website Or Mobile App, While Offline Booking May Involve Manual
Assistance From A Travel Agent Or Customer Service Representative.
- Providing
Both Options Ensures That Customers Can Book In A Way That Suits Their
Preferences And Circumstances.
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